Since 2015 we’ve measured client satisfaction using the Net Promoter Score methodology. In 2021, our NPS came in at 74.2%, far outperforming the accounting industry standard. Any firm can say their customer service is great. We can prove it.
Since 2015 we’ve measured client satisfaction using the Net Promoter Score methodology. In 2021, our NPS came in at 74.2%, far outperforming the accounting industry standard. Any firm can say their customer service is great. We can prove it.